Frequently asked questions

ReelWords is an AI-powered tool that transcribes your video audio and generates engaging, stylized captions built for high-engagement platforms like Reels, TikTok, and Shorts.

We go beyond basic transcription by detecting and highlighting hook words, suggesting emojis, and applying dynamic gradients and styling that mirror viral short-form content.

Exports are optimized for vertical video platforms including Instagram Reels, TikTok, YouTube Shorts, and other short-form feeds. We do however support landscape videos as well.

Common formats like MP4, MOV, and AVI are supported. You can upload directly or provide a public video URL in many cases.

For typical short-form videos under 60 seconds, the process from upload to captioned export usually takes 60-90 seconds depending on length.

Hook words are key or emotionally charged phrases that grab attention. ReelWords highlights them with unique styling to improve retention and watch time.

Yes. Control font, color, size, positioning, backgrounds, and gradients. Start with presets or build your own signature style.

Yes. We support a wide range of languages including English, Spanish, French, German, and Portuguese so you can reach global audiences.

Yes. The AI suggests and places relevant emojis next to key words to add personality. You can edit or remove them before exporting.

Yes. After transcription you can review text in a clean editor, fix errors, adjust line breaks, and refine styling before finalizing.

Yes. ReelWords offers a REST API so developers, agencies, and SaaS teams can submit files or URLs for automated processing and delivery.

The API lets you automate workflows and scale captioning directly inside your product or pipeline without manual steps.

Yes. It works with platforms like n8n and Zapier so non-developers can build advanced captioning pipelines.

You can receive a fully styled captioned MP4 or a raw JSON payload with transcription, timecodes, and styling data for custom rendering.

Visit our developer portal at https://reelwords.ai/docs/api for authentication guides, endpoints, and sample code.

API calls consume the same monthly quota as in-app exports. Each processed video counts toward your plan limit, whether triggered via the dashboard or the REST API.

Yes. API-triggered renders draw from your monthly quota just like web exports. Upgrade plans to increase the limit for bulk or automated workflows.

Yes. The Free plan lets you process a set number of exports so you can test transcription accuracy, styling, and workflows before upgrading.

Subscriptions are monthly (or yearly) and include a set number of renders. You can layer on one-time credit packs when you hit a busy week - packs start at $6 for 10 captions (~$0.55 each) and never expire.

Yes. Add a 10, 25, 50, or 100-credit pack anytime. Credits are used after your included monthly renders and roll over until you use them.

Yes. Enterprise API plans include guaranteed uptime, dedicated resources, custom requests, and bulk pricing.

All paid plans include priority email support. API and Enterprise customers also get dedicated technical channels and response-time SLAs.

Uploaded videos and transcripts are processed on secure servers and never sold or shared. You retain full ownership of your content.